Frequently Asked Questions
The tyre size is written on the sidewalls of the tyre.
You can only replace the tyre size within your vehicle manufacturers specification.
No, the minimum requirement is to replace at least 2 pieces. We wouldn't recommend replacing one because it causes problems with the pressure, force, and aerodynamics of the type. Also, it is not safe either.
The new pair of tyres is fitted to the rear axle. This increases friction and helps when the surfaces are flat.
Either you come down to our physical store, located in 28 Sin Ming Lane #01-140/141 Midview City Singapore 573972 or you browse onto our website, look at the size your vehicle requires and select the one that suits your needs and budget well. When ordering online, we accept PayNow, credit/debit cards and ATOME.
No, you cannot. We will contact you when your desired size arrives.
Yes, you can. Or, you may visit our Facebook page and place your order there by messaging us.
Yes, you may. Our store is located in 28 Sin Ming Lane #01-140/141 Midview City Singapore 573972.
You can’t make changes to your order after it has been delivered. To make the said changes, you will have to contact our customer support service.
Products are cancelled before delivery. However, we do require logistics charges if the product has been sent to the logistics company for delivery.
Your order can be cancelled, provided that it hasn't gone to the logistics company for delivery. Otherwise, delivery charges will be applied.
Ace Battery and Tyres are responsible for all the products it sells, be it tyres or batteries. All Batteries on the discounted offer requires you to trade in your old battery. The manufacturers approximately give about 1 year warranty on possible manufacturing defects (from date of installation) of each and every product (Battery 1-year, Tyres: up to 5 years). However, the guarantee and warranty do not extend in the following conditions: These are some general exclusion on warranty:
- Tyres get damaged by road hazards, fire, accidents, corrosion, or natural disasters.
- Tyres that wear out usually in due course.
- Both the tyres and batteries were misused or not used for their intended purpose.
- The use of batteries and tyres other than using them in the car.
- The use of battery and tyres in car racing.